Terms of Service
These terms govern the use of Ekipso, provided by SU AGENCY DANIŞMANLIK VE YAZILIM BİLİŞİM TEKNOLOJİLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ (the “Company”, “we”). By creating an account or using the service you accept these terms.
1. The service
Ekipso is a software service (SaaS) that helps businesses manage social media, advertising, content, SEO and e-commerce operations with AI agents. Agents prepare suggestions and drafts; posts, ads and store changes are applied with your approval and according to the autonomy settings you choose.
2. Your account
- You must be over 18 and authorized to act on behalf of a business.
- You are responsible for the accuracy of your account details and for keeping your password confidential.
- You are responsible for actions taken by team members you add to your account.
3. Third-party platforms
When you connect Instagram, Facebook, TikTok, Google, marketplaces or e-commerce platforms, their own terms and policies also apply. When you post to TikTok you agree to the TikTok Terms of Service, the Music Usage Confirmation and, where applicable, the Branded Content Policy. The Company is not responsible for changes, outages or restrictions that these platforms apply to their services or your accounts.
4. Your content
- You own the content you upload or generate. You grant us permission to process, store and, on your instruction, publish it to your connected accounts so we can provide the service.
- You are responsible for ensuring that every post complies with the law, platform rules and third-party rights (copyright, trademarks, personality rights).
- AI-generated content may contain errors. Reviewing it before publishing is your responsibility; that is why Ekipso shows every item for preview and approval before it is published.
5. Prohibited use
You may not use the service to create or distribute misleading, unlawful, hateful or spam content or content that infringes third-party rights; to copy content from other platforms and republish it without permission; to circumvent platform usage limits; or to test the security of, or reverse engineer, the service.
6. Fees and trial
New accounts start with a 14-day free trial. After the trial, the service is billed according to the plan you choose. Prices are shown in the service and changes are announced in advance.
7. Termination
You may close your account at any time. We may suspend or close accounts that breach these terms. On closure, data is deleted as described in the Privacy Policy and on the Data Deletion page.
8. Limitation of liability
The service is provided “as is”. The Company is not liable for the outcome of business decisions (ad budgets, prices, campaigns, etc.) you make based on AI suggestions. The Company's total liability is limited to the fees you paid in the 12 months before the event giving rise to the claim.
9. Changes
We may update these terms. Material changes are announced in the service or by email. Continuing to use the service after a change means you accept the new terms.
10. Governing law
These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Malatya have jurisdiction.
11. Contact
SU AGENCY DANIŞMANLIK VE YAZILIM BİLİŞİM TEKNOLOJİLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ
Bulgurlu Mah. Kızıltepe Sk. Malatya Teknokent Teknokent-B No: 3/1 İç Kapı No: B12 Battalgazi/Malatya, Türkiye
info@susoftech.com